Legal Disclaimer
This Privacy Policy is an electronic record in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act"). No physical or digital signatures are required.
1. Applicability
This Privacy Policy applies to all users ("Users") accessing or using the services of Earthara through our website (www.earthara.com), mobile applications, wellness consultations, customer support channels, or any related services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
A. Personal Data
- Name
- Phone number
- Email address
- Billing and shipping address
- Date of birth (where applicable)
- IP address, browser type, and device information
B. Sensitive Personal Data (SPD)
- Payment information (card details, UPI ID, etc.)
- Authentication credentials (such as passwords)
- Health and wellness information voluntarily shared by users for consultations, recommendations, assessments, or personalized services
Sensitive Personal Data is collected only with your prior, clear, and explicit consent through appropriate opt-in mechanisms.
3. Purpose of Data Collection
We collect and process your information to:
- Provide healthcare, wellness, and related services
- Process orders and deliver products
- Schedule consultations and customer support interactions
- Personalize health and wellness recommendations
- Improve website functionality and user experience
- Send promotional and educational communications (with your consent)
- Comply with legal, taxation, and regulatory obligations
4. Consent and Withdrawal
By using our services, you consent to the collection, storage, and processing of your data as described in this Policy.
You may withdraw your consent at any time by writing to support@earthara.com. Withdrawal of consent will not affect prior lawful processing and may limit our ability to provide certain services.
5. Disclosure of Information
We do not disclose your Sensitive Personal Data to third parties without your consent, except:
- To trusted service providers, including payment gateways, logistics partners, and technology vendors
- To licensed healthcare professionals engaged in providing requested services
- To comply with legal, regulatory, or governmental requests
- To protect the rights, property, or safety of Earthara, its users, or the public
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Facilitate secure transactions
- Personalize content and recommendations
- Analyze website performance and usage patterns
Users may disable cookies through browser settings; however, doing so may impact certain website functionalities.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.Aggregated and anonymized information may be retained for research, analytics, and business improvement purposes.
This Privacy Policy is an electronic record in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act"). No physical or digital signatures are required.
This Privacy Policy applies to all users ("Users") accessing or using the services of Earthara through our website (www.earthara.com), mobile applications, wellness consultations, customer support channels, or any related services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
A. Personal Data
- Name
- Phone number
- Email address
- Billing and shipping address
- Date of birth (where applicable)
- IP address, browser type, and device information
B. Sensitive Personal Data (SPD)
- Payment information (card details, UPI ID, etc.)
- Authentication credentials (such as passwords)
- Health and wellness information voluntarily shared by users for consultations, recommendations, assessments, or personalized services
Sensitive Personal Data is collected only with your prior, clear, and explicit consent through appropriate opt-in mechanisms.
We collect and process your information to:
- Provide healthcare, wellness, and related services
- Process orders and deliver products
- Schedule consultations and customer support interactions
- Personalize health and wellness recommendations
- Improve website functionality and user experience
- Send promotional and educational communications (with your consent)
- Comply with legal, taxation, and regulatory obligations
By using our services, you consent to the collection, storage, and processing of your data as described in this Policy.
You may withdraw your consent at any time by writing to support@earthara.com. Withdrawal of consent will not affect prior lawful processing and may limit our ability to provide certain services.
We do not disclose your Sensitive Personal Data to third parties without your consent, except:
- To trusted service providers, including payment gateways, logistics partners, and technology vendors
- To licensed healthcare professionals engaged in providing requested services
- To comply with legal, regulatory, or governmental requests
- To protect the rights, property, or safety of Earthara, its users, or the public
We use cookies and similar technologies to:
- Remember user preferences
- Facilitate secure transactions
- Personalize content and recommendations
- Analyze website performance and usage patterns
Users may disable cookies through browser settings; however, doing so may impact certain website functionalities.
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.Aggregated and anonymized information may be retained for research, analytics, and business improvement purposes.