1.1 Order Confirmation: Once you place an order with Earthara, you will receive an order confirmation email containing your order details. Please review the information carefully and contact us immediately if any corrections are required.

1.2 Processing Time: Orders are typically processed within 1–3 business days from the date of confirmation. Certain products, subscription orders, or made-to-order items may require additional processing time. Customers will be notified in case of any significant delays.

2.1 Domestic Shipping (India): Earthara offers shipping across India. Shipping charges, if applicable, will be displayed during checkout before payment is completed.

2.2 International Shipping: Earthara may offer international shipping to selected countries. International orders may be subject to customs duties, import taxes, and other charges imposed by the destination country. Such charges are the sole responsibility of the customer.

3.1 Shipping Rates: Shipping charges are calculated based on the delivery location, order value, package weight, and selected shipping method. Any applicable shipping fees will be displayed during checkout.

3.2 Free Shipping: Earthara may offer free shipping on prepaid orders or on ordersabove a specified value. Applicable thresholds will be shown at checkout or during ongoing promotions.

4.1 Estimated Delivery: Delivery timelines vary depending on the destination and shipping method selected. Most domestic orders are delivered within 3–10 business days after dispatch.Estimated delivery dates are provided at checkout for reference only and are not guaranteed.

4.2 Unexpected Delays: While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

• Weather conditions
• Transportation disruptions
• Public holidays
• Natural disasters
• Government restrictions
• Courier service delays

Earthara shall not be held liable for delays arising from such circumstances.

5.1 Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details that allow you to monitor the status of your shipment.Shipping & Delivery Policy

5.1 Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details that allow you to monitor the status of your shipment.

6.1 Dispatch Notification: A shipping confirmation email will be sent once your order has been dispatched. This email will include tracking information and the estimated delivery timeline.

Customers are responsible for providing a complete and accurate delivery address. Earthara is not liable for delays or failed deliveries resulting from incorrect, incomplete, or unreachable addresses. Re-shipping charges may apply for packages returned to us for this reason.

If a delivery attempt is unsuccessful after multiple tries, or if the package remains unclaimed, it may be returned to us. In such cases, refunds (if applicable) will be processed after deducting applicable shipping charges.

If your order arrives damaged, tampered with, or with missing items, please contact us at support@earthara.com within 48 hours of delivery, along with supporting images,so we can resolve the issue promptly.